Scenario: A user is creating an account. When they come to the step where they are asked to enter their name, they get an error message. A fraud detection software thinks their name is fake—but it’s wrong 5% of the time.
Challenge: Write an error message that prompts them to fix the error without shaming them for having a fake-sounding name.
45 characters max
« Name unrecognized by the system. Try this. »
En français 💁🏾♀️
« Nom inconnu du système. Essayez ces solutions. »
Je n’ai jamais eu affaire à ces systèmes de détection et vous ? Après j’ai un nom de famille long et assez commun.